Aug 24, 2022 in Business Essays

Personnel Performance Monitoring in Modern Business

Landon Care Products is the international company that is currently at the stage of active growth. As a result, the employees in the company face pressure of a growing number of tasks and a significant responsibility for the success of the business. The person exemplifying this issue is the talented product manager, Alex Sander. He is the perspective manager with high qualifications and motivation for work. At the same time, his approach to employee performance management and the fact that Sander actually accumulates all tasks in his hands contribute to the development of scandals in the workplace. As a result, Sander himself cannot develop effectively as a leader and other employees cannot demonstrate their full potential. Also, the existing personnel performance monitoring system has not been demonstrating the potential effectiveness recently. In this way, the problems of the case study are connected to the improvement of the talent management practices in the company and the change of the personnel monitoring method applied.

Among the recommendations, the following options have been presented: to change the value model of personnel management to contribute to the development of talent qualifications and full realization of the employees’ potential and to implement a new method of electronic performance monitoring (EPM) technology based on the ethical norms of data collection. The new values of personnel performance should include the following: “trust and integrity, nature of the job, the connection between individual and company performance, career growth opportunities, pride about the company, coworkers/team members, employee development and personal relationship with one’s manager” (Anwar et al, 2014, p.1151). These solutions should contribute to the realization of the potential of the company and its staff.

The presented case study is concentrated on the discussion of the problem of talent management and personnel performance monitoring in modern business. The author is provided with the opportunity to work as a product group supervisor in a big international company. According to the case study, the issues of talent management on the example of Alex Sander, the perspective product manager at the Landon Care Products, will be discussed (Greiner & Collins, 2008, p. 1). Sander is the employee with a high potential for growth, but his relations with the supervised employees and management team in the company can be characterized by the high rates of conflicts and efforts of Sander to perform all tasks by himself since his employees are not properly qualified to guarantee the required result. At the same time, the issue of employee performance monitoring practices improvement in the company will be discussed. These two themes will become the basis of the case study analysis in the presented paper.

Talent Management in the Company

The first question that was raised regarding the product group supervisor is about the possible solutions in the sphere of talent channeling inside the Landon Care Products and the creation of opportunities for talent development there (Greiner & Collins, 2008, p. 5). The experts should devise solutions to the issue of talent development and promotion in the company in the format that would be beneficial for all the employees and management team. Currently, the talent performance in the company can be seen on the example of Alex Sander. He is a talented and qualified employee who has also demonstrated strong leadership talent and ability to control and motivate other employees. At the same time, he usually places high expectations on the staff and reacts in quite an aggressive manner in case of their failures. As for the most negative aspect of Sander’s performance model, he usually prefers to assign all the most important tasks to himself as he considers others less qualified and motivated (Greiner & Collins, 2008, p. 2). He is sincerely interested in the company and its performance, but such attitude to problems can actually hinder his potential from developing due to his overly busy work schedule. As a result, the main questions for the supervisor are connected to a search for opportunities for reduction of work pressure on Sander and the creation of conditions for more effective tasks distribution within his team. Instead of accumulating all tasks in his own hands, Sander should be provided with reliable means of sharing responsibility with his employees, which will also contribute to his growth.

This way, the main recommendations for the managers are connected with the creation of conditions for higher employee engagement in the company. It includes the discussion of twelve key factors of providing better motivation for the employees in their work, such as “trust and integrity, nature of the job, the connection between individual and company performance, career growth opportunities, pride about the company, coworkers/team members, employee development and personal relationship with one’s manager” (Anwar et al, 2014, p.1151). All these values should be shared by the employees at the Landon Care Products, including Sander. These are the values that should be used by Sander to motivate and support his employees in their work performance. On the basis of these values, the specific recommendations for staff management within Sander’s team should be developed.

Employee Performance Monitoring

Another issue that occurred during analysis was connected to the search for possible means of employee performance monitoring practices improvement at the Landon Care Products. Currently, the company is using a 360o monitoring program that includes an assessment of employees’ evaluation of each other’s performance. On the basis of this information, the supervisors make decisions about the overall effectiveness of staff performance, including the work of talented leaders like Alex Sander. At the same time, the limitation of such an approach can be connected to the subjective character of the assessment method. As a result, the employees are likely to present subjective responses affected by emotions rather than facts. For example, some employees of Sander could provide negative feedback about his performance because of their interpersonal conflicts or high pressure imposed on them by Sander as a manager. Such situation is unacceptable and can drastically affect the general well-being of the company. A more objective method of employee performance monitoring system is required to avoid possible biases.

A possible solution is the integration of electronic performance monitoring (EPM) system for analysis of personnel performance in the company. Here, the main risks for the management team are connected with the issue of employees’ privacy. The company should adequately assess the perspectives of the integration of the EPM system for systematic monitoring and collection of information about the personnel performance in the workplace. Among the privacy and ethical principles that should be integrated in the EPM system in the company, the following should be mentioned. No monitoring should be performed outside the actual employee’s workplace, meaning that restrooms, locker rooms, and lounges have to remain monitoring-free. Offsite monitoring should be prohibited; the duration of monitoring per day should be limited and previously defined; the employees should be informed about the means of their data collection and monitoring of their performance in the workplace. Finally, the personnel should be informed about the positive consequences of the EPM system integration (Moussa, 2015, p.2).

First of all, it is not acceptable to collect any information outside the workplace as this can be considered a violation of the personal privacy of the employees and serve as a factor of additional stress. As a result, their motivation for work will suffer from such a format of monitoring. The limitation of monitoring duration per day to several hours should be effective as a mean of employees’ stress prevention and optimization of the company’s costs spent on the EPM system. The employees should be provided with all the required information about the process of monitoring and data collection in the workplace to avoid conflicts. Finally, the provision of information about the benefits of the EPM system as a mean of company’s performance improvement should be considered as a measure of employees’ encouragement and engagement in the monitoring process. The workers should see that the new EPM system is not an unnecessary control option for the management and that it actually creates benefits for all sides.

Recommendations

While the recommendations regarding the ethical character of the new EPM system were discussed earlier, the question about the change of talent management model in the company should be analyzed more carefully. The supervisor should organize several sessions with Sander to deliver a message about the importance of the integration of the earlier presented values to him. The value of trust should encourage the employees to present higher results of performance as a response to the more personal and fair attitude of the manager. Sander should create conditions for the personal engagement of the employees through the demonstration of actual opportunities for career growth and develop a personal relationship with the employees in the way of contributing to their development as specialists. While the realization of these tasks may seem to create additional pressure on Sander, it will contribute to his development as a professional manager and effective leader and it will allow him to avoid the risk of doing all work by himself.

Conclusion

The discussion of the case demonstrated the relevance of the issues of talent management and personnel performance monitoring in the company. As an outcome, the perspective and talented managers like Alex Sander do not receive opportunities for professional growth and effective development. To solve these issues, it is recommended that the management of the company integrate new core values of personnel performance management connected with effective employees’ engagement and the integration of a new EPM system to guarantee the collection of objective information about the personnel performance.

What Do Our Customers Say About Us?

avatar

Your service rocks! Whenever I am ordering from you, it is worth the money I pay. I recommend your service to all of my friends who struggle with academic paperwork.

Kirsty
avatar

The paper I purchased from your company was amazing. I got an A and the professor was satisfied with my research. Thank you, guys, for having saved me.

Archie
avatar

I am truly grateful to your service for being available 24/7. I forgot about my paper deadline, so I needed the essay quickly overnight. I managed to place an order late in the evening and I was able to download my paper in the morning. I passed my presentation with flying colors.

Freddie
avatar

Since I found my part-time job, I do not have enough time for my studying, so you guys are saving me. Writers at your company save professors from reading all types of nonsense)) Thanks a lot – I am your loyal customer.

Mohammed
avatar

I am so happy that I found your company and was assigned to this professional writer. I was praised by my professor for the perfect assignment – and I am truly happy about it.

Joanne
avatar

Thank you for having provided me with a supreme-quality paper. It was a bit longer than I expected, but I shortened it according to my needs. I will use your services again.

Philip
avatar

Really good writers and the best memo! They are honest about their services and do not plagiarize papers which is good for my college assignments.

Kelly
avatar

The essay they sent me was amazing and I appreciated timely delivery. It was such a relief.

Leon
avatar

To be honest, the 15% discount got my attention. However, I had a problem with payment processing as your system was glitching. Support agents were confused and at one point, I had 2 different people solving an issue. It took about an hour to resolve it. I am glad that essay writing went smoothly and the annotated bibliography was worth it.

Juliet
avatar

I am a college student and decided to pay for an essay when I saw affordable prices with a discount. Was worried about plagiarism but it went well and was written without mistakes. I think I will use this website again.

Anna Garrett
avatar

I ordered one memo and received a decent paper. I wish I knew about this website before.

Kenneth
avatar

The annotated bibliography I received was good. I indicated a certain structure and the writer has followed my recommendations. Great service.

Quentin
avatar

It could have been better. I needed a more informative paper but this case study has repetitions to cover word count only.

Griffin
avatar

I love it. I was so stressed before and am satisfied with how my essay has turned out.

Winfred
avatar

Great! I ordered an essay for the first time and received an amazing paper. I like that this website has lots of top writers to choose from.

Beverley
avatar

I reduced stars because my preferred writer was not available. Otherwise, it is fine.

Randall Smith
avatar

Guys, you are life savers. Great service, and quality essays. I will use it for my future papers for sure.

Melvin
avatar

My writer #173 did an awesome job! Exceeded expectations this time for sure. I highly recommend this writer for nursing essays because she knows her stuff.

Bernice Kelly
avatar

Very detailed annotated bibliography. I learned a lot from just reading this text and I know I can rely on a person who writes for me.

Clementine
avatar

Extremely satisfied! My case study was delivered within the timeline given and followed all the instructions. Thank you!

Antony
megaphone Affiliate Program!

Refer your friend to our service and receive 10% from every order they place

Start earning money now
Discount applied successfully